Want to know about medical mistakes? Talk to the parents.

As someone who has spent quite a bit of time as a visitor at a hospital recently, it quickly struck me just how many doctors, nurses, assistants, orderlies, therapists and nutritionists eventually become involved in a complex case. One is barely gone before another pops through the doorway, each on his or her own mission. And despite the sea of records, their need for information and updates is constant — each typically knows part of the patient’s story, rarely the whole.  Read more